Loft’s cancellation policy

Classes keep getting busier so we enforce a late cancellation policy to ensure spots don’t go unused. Nothing’s worse than being on the waitlist and a spot opening up too late to make it in!

To avoid penalties you can cancel through the app or your account online.

Spin + Mat classes: cancel at least 8 hours in advance.

Reformer classes: cancel at least 12 hours in advance.

Late cancellations/no-shows = lost class credit (or $20 fee for Unlimited).

ClassPass bookings follow their own policy so please contact them directly.

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Loft is a scent-free zone