We understand that life moves at a clip and sometimes schedules can change, so we ask that you please cancel at least 12 hours prior to class. If you cancel with less than 12 hours before class time, you will be charged for the class (or it will be deducted from your class pack).
Class time is precious! Cell phones are not permitted in either studio. We ask that you respect your mates and leave your cell phone in your locker. If you are expecting an urgent call, please leave your phone with reception.
Late arrivals will not be allowed into class out of respect for all clients. But we’ve all missed the train once or twice, so The Loft has a 5-minute grace period for “almost on-time” clients.
For our friends with unlimited packs, $15 fee will be charged if classes are cancelled with fewer than 12 hours notice.